Shipping & Returns

 

SHIPPING:

The length of time it will take for you to receive your order is determined by:

                  1.  Time taken to pick, pack and ship your order

                  2.  Deliver time frames

See below for further details.

 

1.  Picking & Packing

SQBooks.com.au displays whether an item is in stock or on order.  If the product/s purchased are available we will endeavour to pick, pack and ship your order within 24 hours from the day that your order is received (if order is received by 5pm Mon - Thurs).  If a product your have ordered is displayed as "available for order" we will need to order this product from our supplier prior to filling your sales order.

 

2.  Delivery Times

Our delivery time frames are determined by our mail carriers, Fastway Couriers and Australia Post.  Please review their websites for suggested delivery time frames. 

 

3.  Shipping Cost

Our shipping costs are based on postcode and as such our postage pricing will vary between postcodes. Postage is calculated base on the dollar value of your order as well as the postcode to which the items are to be delivered.  Please proceed through to checkout stage to review the delivery options available and their associated cost.

Please note that freight & handling charge on church standing orders such as Sabbath School Material will be charged based on weight of the package being sent.

 

RETURNS POLICY:

Our aim is to provide purchases that you are satisfied with.  If you are not fully satified with your purchase, simply return the product/s to us in a saleable condition within 30 days of the purchase date for a full refund or exchange.**  Proof of purchase must accompany the item. 

**  This Returns Policy does not apply to ebooks or gift vouchers and refund or exchange of DVD's and CD's is limited to faulty items only.

 

All shipping charges on items that are being returned to SQBooks.com.au are the responsibility of the customer.

 

Please send your return items to:

             Adventist Book Centre

             337 Old Gympie Rd

             Dakabin

             QLD 4503